Frequently asked questions
Below are the most frequent questions from our customers. If your question isn't here, please contact us.
Are your products genuine?
Yes. We work only with verified Ayurvedic and nutraceutical manufacturers. Every product follows FSSAI and AYUSH guidelines.
Can I pay when the package arrives?
Yes, Cash on Delivery (COD) is available across India. You can open and inspect the package before paying.
How long does delivery take?
Metros: 3–5 working days; other cities: 5–7 working days. The tracking number is sent by SMS.
Will the product name be printed on the package?
No. We use fully discreet packaging — plain brown cardboard on the outside.
What if the product arrives damaged?
Under our 7-day replacement policy we'll replace it for free. Just email us with a photo.
Can I take these without a doctor's advice?
These are dietary supplements, not medicines. Still, if you are on medication, are pregnant, breastfeeding, or have a chronic condition, consult a qualified physician.
Do you ship internationally?
Right now we deliver only within India.
How do I cancel an order?
Before dispatch call +91 80-4718-2200 or email care@topazon.in — we'll cancel immediately.